This is a fantastic video explaining how over time a business that is ‘sustainable’ and ‘environmental’ will double in value! Worth a view? Especially as you are obviously interested in having your business be more environmental.
Waste in any form, is bad for business. Quite simply; reducing waste, reduces cost which improves a business’s bottom line.
A carbon footprint helps to identify the waste or inefficiencies within a business in terms of energy and raw material consumption. With energy costs increasing and shortages of water and other natural resources predicted, this information is vital for a business to ensure informed decisions can be made to overcome such adversity.
Finding a major global company that hasn’t completed a carbon footprint is becoming a rarity. A global standard for carbon foot printing is the GHG protocol. It has set a global standard for how to measure, manage, and report greenhouse gas emissions. Within this protocol companies need to report scope 1 (direct) and scope 2 (indirect) emissions and are coming under increasing pressure to report their scope 3 (indirect) emissions as well. This has shifted the magnifying glass to companies supplying or using services or goods associated with these global companies. This means they are now interested not just in the quality of the service or product within their supply chain but also the effect it will on their carbon footprint.
Carbon foot printing is therefore not just for the big boys. It is for anyone who wants to play with them or even play with those who want to play with them. Put crudely, by carrying out a carbon footprint a business can increase its chances of being asked to play.
Carbon foot printing uses data already collected by a business, such as energy bills and travel expense claims and so does not have to be resource expensive. However, it is not just a tick box exercise that improves a business’s access to this all important group. As already mentioned it helps a business identify ways to reduce cost and risk. Also 92% of young employees prefer to work for organisations with “green” credentials and therefore such companies are able to attract talented individuals who are more likely to stay longer, reducing recruitment and resource costs1 price of tamiflu. In addition, if a business chooses to publish its carbon footprint, and even better have it verified, it can have a positive impact on its brand awareness.
Carbon footprinting has been around for a while now and may almost seem old school – but out of date it is not. Why? Put bluntly, it is simple to carry out yet provides a variety of plus’s all of which positively affect the bottom line of any business, big or small. Not hard to see therefore, why it has stood the test of time including times of economic hardship.
- Mattioli, Dana. How Going Green Draws Talent, Cuts Costs. The Wall Street Journal. November 13, 2007.
You are back in the classroom at secondary school with your test result. You got 88% and wow you are feeling good! What is it you did next? More often than not you would have leant over to your friend and asked them their score. Right?
From here it could have gone one of two ways. Either your score is higher or lower and that glorious feeling of triumph stays or is replaced with a less than positive feeling.
Benchmarking was recognized by the corporate world in the 1970s – but we all did it at school before we even knew it had a name, because it is instinctive.
So, you didn’t get the highest score and the teacher reminds you as you sulk out of the classroom that ‘mistakes are your friend’. You disagree, yet your teacher was right. As you mull over your test, later on that day, you get a much better idea of what you understand and what you don’t. What questions you should have answered quicker so you had more time on the more complicated ones, therefore reducing the risk of making silly mistakes and losing precious marks. You then, secretly, make a promise to yourself to get a better score than your friend next time! Your friend, on the other hand, who got top marks, has gone home feeling smug and decides to treat themselves to a chocolate bar and watch both home and away AND neighbours!
Within these joyful memories of school life lies the positives and negatives of modern day benchmarking within business.
The negatives can be when a company outperforms a benchmark and becomes complacent regardless of possible improvements. However, thankfully benchmarking is not just a score of how you are doing against your competitors, it allows your company to identify the opportunities that lie within your business based on real data. It gives a strong visual representation of what is working and helps to promote discussions regarding new ideas as well as to create enthusiasm to ‘do better next time’ by enabling realistic and achievable targets. But most importantly as your competitors learn new efficient practices creating leaner businesses, benchmarking can promote a mindset within your business of continuous improvement which is needed to prosper with those ever changing goals posts.
It must be said that perhaps this memory of school is just my own and when you got your test result you didn’t bother to see where about you came in your class and just ran out as quickly as you could read here. Interestingly if that is so, you are not alone, research by LNS1 showed that well over half of the companies that participated in their study have yet to carry out any benchmarking. Seems silly though, after all if you don’t measure it you can’t manage it and so if you measure it why not benchmark it!
Benchmarking it is a tool which allows your company to identify the opportunities that lie within your business based on real data. It gives a strong visual representation of what is working and helps to promote discussions regarding new ideas as well as to create enthusiasm to ‘do better next time’ by enabling realistic and achievable targets. In addition, as your competitors learn new efficient practices creating leaner businesses, benchmarking can promote a mindset within your business of continuous improvement vital for your company to continue to prosper with these ever changing goals posts. However, these are just words so let me back them up with some case studies.
Identify the opportunities that lie within your business based on real data.
Look up benchmarking and you come across the Xerox story. A big successful corporation who in the 1980s found itself increasingly vulnerable to competition. By benchmarking against its competitors, Xerox found many missed opportunities some of which included; it was taking double the time to get a product to market, five times the number of engineers, four times the number of design changes, and three times the design costs. Acting on these opportunities, highlighted by the benchmarking, resulted in overall customer satisfaction to be rated at more than 90% and country units improved sales from 152% to 328%.
Provides strong visual representation of what is working and helps to promote discussions regarding new ideas
A Watermark benchmarking tool was used to investigate water consumption at The University of Derby. By collating the data and comparing to a national benchmark even those who were initially hesitant over the project, being worried that it was just a big data gathering process, were on board and seeing immediate reductions in water use. By acting on the opportunities highlighted from this process, water consumption was reduced at the university by over 50% in just 5 months tamiflu 75 mg. Following this initial success, the scope of the project was increased with predicted potential savings of over £45,000 in annual water charges.
Create enthusiasm to ‘do better next time’ by enabling realistic and achievable targets.
Due to pressure on creating efficiency within supply chains, Klimasan, one of the biggest commercial refrigeration companies in Europe was asked to carry out a carbon footprint of their company. In addition, a benchmarking study was also carried out to enable a realistic and achievable carbon reduction target to be established. Not only was the target met, it was exceeded and Klimasan were named as best practice leader by Coca-cola and Heinken. They have not stopped there, as leading on from this success they are looking at ways to set a more ambitious plan for the future.
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- Once you have registered through the Site, you can complete the online form which needs to be completed in advance of ordering any Report. Once you have completed the online form, there will be a fee payable (“Price“) prior to you being able to access the Report.
- You must submit to us a request to purchase access to a Report (a “Purchase Request”). Purchase Requests constitute an offer by you to purchase from us the relevant level of access, in accordance with these terms and conditions of website use. We may refuse your Purchase Request for whatever reason we may in our sole discretion determine. Purchase Requests may be submitted only through the forms provided upon our site.
- The supply by us of a Report to you is conditional upon payment to us of the Price. Details concerning Prices are made available upon our site and confirmed to you within your Confirmation (hereinafter defined).
- Upon receipt of your Purchase Request we shall confirm receipt of such to you using online electronic means only. Within our confirmation we will confirm the amount of the Price payable by you. If the Price is acceptable you are required to indicate your acceptance by clicking upon the “I Accept” button provided within the body of our confirmation (your “Confirmation”). If the Price is not acceptable to you, you should not so indicate your acceptance. We reserve the right to limit the period during which our confirmations remain valid. If our confirmation expires before you provide your Confirmation you may be required to recommence the procedure provided for in this clause to purchase the relevant Services or access. The date upon which you accept our Confirmation shall be the date upon which a contract between you and us for the supply of Services and/or Material is concluded.
- Upon the provision of your Confirmation you will be forwarded to the website of our chosen payment services provider (the “Payment Website”) in order to remit to us the Price. You must remit the Price using the payment methods provided upon the Payment Website. You may not remit the Price to us using any other method.
- YOU ACKNOWLEDGE THAT THE PAYMENT WEBSITE IS A WEBSITE MADE AVAILABLE BY A THIRD PARTY AND AS SUCH WE DO NOT HAVE CONTROL OVER ITS OPERATION. WE EXCLUDE ALL LIABILITY FOR ANY DAMAGES, LOSS, COSTS OR EXPENSES RELATING TO OR ARISING OUT OF YOUR USE OF OR INTERACTION WITH THE PAYMENT WEBSITE.
- In respect of the Payment Website you undertake and warrant:
- to abide by any terms and conditions relating to use of or interaction with the Payment Website;
- that any information submitted by you to the Payment Website will not be false, inaccurate or misleading; and
- not to engage or attempt to engage in any potentially fraudulent or unauthorised activity or any activity that does or may present a credit or fraud risk to us, the provider of the Payment Website or any third party.
- THE PRICE IS INCLUSIVE OF ALL APPLICABLE TAXES AND DUTIES DUE AND PAYABLE IN THE UNITED KINGDOM AS A RESULT OF THE PROVISION OF THE RELATED SERVICES OR MATERIAL BY US TO YOU. IF THE PROVISION OF SERVICES OR MATERIAL IN THE TERRITORY FROM WHICH YOU ACCESS OUR SITE GIVES RISE TO AN OBLIGATION TO REMIT ANY TAX, DUTY OR SIMILAR PAYMENT TO ANY AUTHORITY OTHER THAN THOSE AUTHORITIES RESIDENT IN THE UNITED KINGDOM YOU SHALL BE RESPONSIBLE FOR SATISFYING SUCH LIABILITY. YOU INDEMNIFY US AND SHALL KEEP US FULLY AND EFFECTIVELY INDEMNIFIED ON DEMAND FROM AND AGAINST ALL SUCH LIABILITY.
- We reserve the right to request additional information from you in relation to your payment of the Price for any reasonable purpose, including to allow us to properly verify your identity, investigate alleged fraudulent activities and to allow us to comply with anti-money laundering obligations. You agree to comply with any request for further information as we reasonably require within such period as we may reasonably require. This may include, without limitation, requiring you to fax, email or otherwise send certain identification documents to us.
- You agree that your provision of information concerning the payment method chosen by you upon the Payment Website (your “Specified Payment Method”) through the Payment Website constitutes your authorisation to us and our service providers to collect (or procure the collection of) the Price using the Specified Payment Method. You acknowledge that once you have provided such authorisation, you will not be able to cancel such authorisation.
- You grant to us the right to resubmit (or procure the resubmission of) any payment made by you hereunder using your Specified Payment Method that is returned for insufficient or uncollected funds.
- You warrant that you have the authority and permission to provide details of the Specified Payment Method and to authorise and permit us to collect (or procure the collection of) the Price using the Specified Payment Method.
- We may review (or procure the review of) any information you submit through the Payment Website prior to collecting (or procuring the collection of) the Price using the Specified Payment Method. This review may be carried out for fraud prevention purposes. Following such review we may withhold or refrain from collecting (or procuring the collection of) the Price using the Specified Payment Method and cancel any arrangement for the supply of Services or Material between you and us, without liability to you. Any such review is not a representation by us as to your character or reputation.
- You consent to the providers of the Payment Website and your Specified Payment Website disclosing to us information concerning any payments made by you hereunder and details of your Specified Payment Method and our subsequent disclosure of this information in so far as may be necessary to enable us to properly and fully exercise our rights under these terms and conditions of website use.
- WHERE WE EXCLUDE LIABILITY UNDER THESE TERMS AND CONDITIONS OF WEBSITE USE, SUCH EXCLUSION SHALL INCLUDE, IN SO FAR AS IS PERMITTED UNDER LAW, ALL LIABILITY FOR ANY LOSS, DAMAGE, COSTS OR EXPENSES INCLUDING ANY LIABILITY FOR LOSS OF INCOME OR REVENUE, LOSS OF BUSINESS, LOSS OF PROFITS OR CONTRACTS, LOSS OF ANTICIPATED SAVINGS, LOSS OF DATA, LOSS OF GOODWILL, FAILURE OF TRANSMISSION, COMMUNICATION, COMPUTER OR OTHER FACILITIES, FAILURE, ERROR OR DELAY IN THE SENDING OF ANY NOTICE, COMMUNICATION OR INSTRUCTION VIA ANY MEDIUM WHATSOEVER, WASTED MANAGEMENT OR OFFICE TIME, AND FOR ANY OTHER LOSS OR DAMAGE OF ANY KIND, HOWEVER ARISING AND WHETHER CAUSED BY DELICT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
- IN RESPECT OF PAID FOR SERVICES OR MATERIL IF WE ARE LIABLE TO YOU FOR ANY REASON, OUR LIABILITY WILL BE LIMITED TO THE AMOUNT OF THE PRICE PAID BY YOU.
- THE EXCLUSIONS OF LIABILITY HEREUNDER DO NOT AFFECT OUR LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM OUR NEGLIGENCE, NOR OUR LIABILITY FOR FRAUDULENT MISREPRESENTATION, NOR ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
- You may not transfer or otherwise dispose of any of your rights or obligations arising under these terms and conditions of website use without our prior written consent.
- We may sublicence, rent, lease, transfer, assign, charge, sub-contract or otherwise dispose of any of our rights or obligations arising under these terms and conditions of website use at any time.
- If you breach any of these terms and conditions of website use, all of your rights under these terms and conditions including your right to use our site, the Services and the Material will cease immediately.
- If we have reason to believe that you have breached these terms and conditions of website use or are likely to breach these terms and conditions of website use we may take action to protect ourselves, our service providers and third parties from liability, including but not limited to contacting relevant third parties and disclosing information collected from you.
- YOU ARE RESPONSIBLE FOR ALL LOSSES, COSTS, EXPENSES, CLAIMS, DEMANDS OR OTHER LIABILITIES (INCLUDING LEGAL FEES) INCURRED BY US, OUR SERVICE PROVIDERS OR ANY THIRD PARTIES CAUSED BY OR ARISING FROM YOUR BREACH OF THESE TERMS AND CONDITIONS OF WEBSITE USE. YOU INDEMNIFY US AND SHALL KEEP US FULLY AND EFFECTIVELY INDEMNIFIED ON DEMAND FROM AND AGAINST ALL ACTIONS, CLAIMS, LOSSES, LIABILITY, PROCEEDINGS, DAMAGES, COSTS, EXPENSES, LOSS OF BUSINESS, LOSS OF PROFITS, LOSS ARISING FROM BUSINESS INTERRUPTION AND OTHER LOSS (INCLUDING LEGAL COSTS AND EXPENSES) SUFFERED OR INCURRED BY US AND ARISING DIRECTLY OR INDIRECTLY OUT OF YOUR BREACH OF THESE TERMS AND CONDITIONS OF WEBSITE USE.
- Circumstances beyond our control
- We will not be liable for any failure to perform any obligation under these terms and conditions of website use due to causes beyond our reasonable control.
- These terms and conditions of website use do not confer any rights on any person other than you and us.
- We may change the Services or Material at any time.
- Any Material may be out of date at any given time, and we are under no obligation to update any Material.
- Where we have supplied Services to you the version of these terms and conditions of website se effective as of the date of your Confirmation shall govern such supply.
If we fail at any time to insist upon strict performance of any of your obligations under these terms and conditions of website use, or if we fail to exercise any of the rights or remedies to which we are entitled under these terms and conditions of website use, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
- Severability and entire agreement
- If any term, condition or provision of these terms and conditions of website use is determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision shall be severed from the remaining terms and conditions which will continue to be valid to the fullest extent permitted by law.
- Notices to You
- We will communicate with you in English only. You agree that we may provide a notice to you by posting it on our site or emailing it to the email address provided by you to us.
- Notices to us
- You may only notify us in connection with any matter arising under these terms and conditions of website use, except where specified otherwise under these terms and conditions of website use, by emailing us at [INSERT EMAIL ADDRESS].
- Any notification shall be deemed to have been received by us on the expiry of a period of seventy two (72) hours. For the purposes of determining this period all weekends and public holidays in England shall be excluded.
- Jurisdiction and applicable law
The interpretation, construction, effect and enforceability of these terms and conditions of website use are governed by the laws of England and Wales and you agree to submit to the exclusive jurisdiction of the courts of England and Wales for the determination of disputes related thereto.
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